Privacy Policy

What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail, address, and phone number for YWAIT Pools Service and Repairs.

You may, however, visit our site anonymously. Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the “Do we use cookies?” section below for information about cookies and how we use them.

What do we use your information for?
Any of the information we collect from you may be used in the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information. These include password-protected directories and databases, SSL (Secure Sockets Layered) encryption, and PCI scanning to actively protect our servers from vulnerabilities.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via SSL technology and then encrypted into our database to be accessed only by those authorized with special access rights who are required to keep the information confidential. After a transaction, your private information (credit cards, Social Security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow). This enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?
We do not sell, trade, share, or otherwise transfer to third parties your personally identifiable information without consent unless legally required to do so.

Third-party links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome feedback about these sites.

All benefits are not available in all states. Coverage information, representation, or solicitation will be provided by a licensed agent/broker in your state, representing multiple carriers offering specialized insurance products. By entering your information, you consent to be contacted by phone, email, text/SMS, and through automated dialing or prerecorded messages, even if your number is on a National or State Do Not Call List. You are not required to purchase any goods/services, and your consent is not a condition for receiving services.

Mobile Information
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Sharing with subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with third parties.

Children’s Online Privacy Protection Act (COPPA) Compliance
We comply with COPPA and do not collect any information from anyone under 18 years of age. Our website, products, and services are directed only to people who are at least 18 years old.

CAN-SPAM Compliance
We comply with the CAN-SPAM Act of 2003 and will never send out misleading information.

Online privacy policy only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our privacy policy
If we change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below. Changes apply only to information collected after the date of the change.

This policy was last modified on August 14, 2020.

Privacy policy customer pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:

  • Federal Trade Commission Fair Information Practices
  • Children’s Online Privacy Protection Act
  • Privacy Alliance and Marketing Act
  • Trust Guard Privacy Requirements